The world of telephony has changed. Unified Communications and cloud computing have changed the variables that make up your telephony solution. Mapping, orchestrating, installing and configuring your Unified Communications solution should never be considered as ‘a simple job done’.
Our modular approach caters to your requirements with the flexibility to choose what works for your business. We are not in the business of ‘one size fits all’. Your business has unique requirements. Through a modular approach we can offer you a full service offering, or modules that complete or enhance your existing solution.
Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows organizations to leverage a contact center provider’s software. CCaaS (a SaaS-based model) enables businesses to only implement the features they need as well as to remain agile in scaling up or down, based on business needs.
Unified Communications as a Service, UCaaS, is the delivery of communications and collaboration applications and services through a third-party provider over an IP network, usually the public Internet. In the beginning, UCaaS was synonymous with hosted voice services and seen almost exclusively as a replacement for traditional phone services.
SD‐WAN uses software and cloud‐based technologies to simplify delivery of WAN services to remote locations. SD‐WAN enables IT and business managers to deploy Internet‐based connectivity (with its benefits of ubiquity, high bandwidth and low cost) easily, quickly and with quality, reliability and security.
With cyber threats emerging and evolving every day, having security solutions in place to protect data is more important than ever.
Ensure your customers are prepared to fend off cyber-attacks like data breaches, DDoS attacks, phishing and more with our extensive lineup of top-tier solutions from industry-leading providers.
DTEL is a strategic re-seller and integration partner of UCaaS, CCaaS and SD-Wan products.
Full audit of the existing communication hardware, software, configuration and Provide proposal.
Creation of custom platform, provisioning support and custom development.
Integrating UCaaS with your Mission critical line of business apps.
Infrastructure support, Implementation support, Maintenance Support.
RPA, Single Dashboard, Operational efficiency,Resource Efficiency and Performance Analytics.
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For our UCaaS services